Manchester NH, PreSales Technical Architect

Chordiant Presales Engineer

Demonstrated 5 years of high level presales experience - you are an achiever. You have demonstrated a strong relationship with clients and the sales team. Alpha type person who achieves results.

Strong desire to be part of a North America wide solutions team, means demanding travel. 100% time on the road - no exceptions.

ROLE DEFINED AS: PreSales Technical Architect, Supporting our Sales team as they work to close new business, and coding 'quick turn-around' projects to help our Sales force create successful customer demos, read on.

In this role you MUST possess not only solid development skills, but also:

Excellent interpersonal skills, including an ability to communicate technical ideas clearly, effectively and convincingly, in a presentation format to an audience of potential customers.

A desire to get much closer to the customer than most developers ever get, including heavy travel (75-100%, mostly to east coast customers) and technical presentations where you are responsible for presenting the development work you've coded. Although our east coast offices are in Manchester NH, you can be be based in your home, and be located anywhere near a major airport so long as you are OK with the travel to our mainly east coast customers.

A willingness to leverage your development skills in support of a Pre-Sales organization. The development you will do in this role is not part of a product development effort. You will be responsible for developing quick-turnaround demo software designed to be presented to the customer during the Sales process.

This role is designed to be most interesting to those Technical Architects who see themselves as capable, customer-facing partners in the sales process. We are looking for people who love a challenge, and have a nice balance of technical and customer oriented skills.

Chordiant Software provides e-business infrastructure software that enables companies to offer their customers highly personalized sales and marketing programs, e-business services, and customer support across multiple communication channels, including the Internet, e-mail systems, automated telephony self-service systems, and customer service representatives in call centers and retail outlets. Chordiant's leading services based JX Architecture is open and conforms to J2EE, XML and Web Services industry standards.

Chordiant's architecture consists of a core tier of services and engines which resides on industry standard application servers, such as IBM's WebSphere and BEA WebLogic. The Chordiant tier consists of a B2C object model and business services (for constructing real-time profiles of products, services and customers), representation models for constructing process; a rules engine for policy representation, end engines and communication engines.

The Chordiant tier also provides a transaction model for the multiple, back-end data, applications and systems. Chordiant delivers a new generation of process-centric applications, driven by this business representation and enabled by a robust services API.

Here's the technical details of what we need:

Key Technical Knowledge Must have excellent technical knowledge of the following domains:

Design and development of J2EE-XML based enterprise back end components based on Chordiant 5 Foundation incl. EJB, JTA, JMS, LDAP, JNDI

Design and development of Java-based enterprise front end components based on Chordiant 5 Advisor application elements incl. JSP, Java Servlet, XML, HTML, HTTP

Required Project Experience Ideally, project background contains 1 or more of the following technical specialties

Large Business application experience for commercial applications (e.g. Banking, Travel, Finance, Telecommunications or large defense communications systems)

Large application defined as: 100+PCs, 2+servers in different physical locations.

Computer - Telephony Integration in call centers 100+ users or greater, networked hardware systems such as ACDs (telephone switches), VRUs (voice response unit--voice mail)

An ideal candidate would bring experience supporting a Pre-Sales or Sales group at an enterprise software company, whose products solved a customer's CTI (Computer Telephony Integration), or Call Center, or Enterprise Marketing Management problems. Although this type of experience is very helpful, it is not an absolute requirement.

IMMEDIATE NEED IN BOTH UTILITIES AND TELCO VERTICALS

Travel: Like all customer-facing positions at Chordiant, in this role you should expect to work in various locations within the US performing on-site activities at our clients. These roles require you to be at client during the work-week, so you should be comfortable with 100% travel. You should also live close enough to a major airport that travel is easily accomplished. Currently, the majority of our clients are on the east coast, so preference will be given to candidates currently residing in the eastern United States. 100% means being on-site at the customer's facility Monday through Friday, then flying home for the weekend.

This is a Dynamic Salary is very compebreastive and is commensurate with experience -- Tony Peters

President

MIC Consultants INC

MIC Consultants USA INC (Delaware corp)

416-908-8094